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FAQ

F.A.Q.

    How do I place an ad(s)?
    – Click to “Log In” link.
    – If you don’t have a login, click “Register”
    – Login to your account using your account e-mail and password.
    – Click “Post a Classified!” link. 

    How do I stop my ad(s)?

    – Click to “Log In” link.
    – Login to your account using your account e-mail and password.
    – Go to your Dashboard.
    – Click “Pause Ad” link on the right side of the ad needed to be stopped.

    How do I change my personal information (e-mail address, password, name, phone, zip) ?

    – Log into your account.
    – Click “Dashboard” link from top right corner.
    – Click “Profile” and edit your account record.
    – Click the “Save” button.

    I forgot my password.

    – Click “Log In” link.
    – Click “Forgot password?” link.
    – Enter e-mail address you use as account e-mail.
    – Click “Submit” button.
    – Password will be sent to the e-mail address.

    How do I edit my ad(s)?

    – Log into your account.
    – Click “Dashboard” link from top right corner.
    – Click “Edit Ad” link on the right side of the ad panel.
    – Edit your ad.
    – Click the “Save” button.

    How do I change/delete my e-mail address on ad(s)?

    – Log into your account.
    – Click “Dashboard” link from top right corner.
    – Click “Edit Ad” link on the right side of the ad needed to change/delete e-mail.
    – Edit your ad.
    – Click the “Save” button.

    I haven’t received email with my password from ThePetSpot.co.uk
    – Usually it takes up to 3 minutes to recieve the confirmation email.
    – Make sure your email software have turned off any SPAM filters for domain ThePetSpot.co.uk

 

Protect Yourself From Scams
Please read this section very carefully. It is your responsibility to remain safe on the internet. If you suspect that someone is trying to scam you, please report them to us. While we make every effort to stop fraud in its tracks, it’s up to you to deal with caution.

1. We do not guarantee the validity of businesses or individuals that choose to use our websites. We do not offer a Payment Protection Service or any other type of buyer or seller protection. If you contact a seller and they send you some sort of a buyer protection agreement with our name all over it, you can be sure it’s fraudulent. We did not authorize this and it’s definitely a fake.

2. If it looks too good to be true, it probably is. A shiny new item costs what you would expect a shiny new item to cost. Don’t think you are going to get a “great deal” by paying less than half of what it’s worth. A low price is one of the tactics scammers use.

3. Try to make all purchases and sales in person. If you absolutely must have something shipped, use a reputable escrow company such as Escrow.com. If the seller accepts credit cards, use one. Never use cash or cash equivalents with any online transactions. Beware of fake escrow services that have been set up to take your money. If the seller recommends “their” escrow service, consider it a scam.

4. Don’t buy or sell something when the buyer or seller is from overseas. Chances are, you’ll never see your money again. Many internet scams come from overseas. Scammers like to say they are on a “trip” or have “recently moved” overseas and must conduct business from there.

5. Never pay with Western Union, Moneygram or other anonymous payment services. Scammers love to use these services because there is no way to trace your money. There is also no way to recover it once payment is made. Once the money is gone, it’s gone.

6. Don’t fall for the classic cashier’s check or money order scam. Here’s how it works – The scammer offers to pay by check (cashier’s check/money order) for more than the item is worth, then they will ask you to send them back the difference (usually by Western Union). A couple weeks later you find out the check was fake and the bank will take it out of your account. This scam can be set up several ways. Some scammers have even gone as far as setting up their own websites.

Here are some helpful tips:

– Obtain legitimate contact information. Get phone numbers. Get addresses. Ask for references with phone numbers. Legitimate buyers and sellers will offer these things.

– Ask for a photo of the seller holding the item. Ask for a photo of the seller holding a piece of paper with your name written on it.

– Remember, there is no rush. Take precautions and pay with a method that offers protection.

These are only tips. They don’t guarantee a good transaction. That is up to you.